SAP Knowledge Base Article - Public

2947502 - Fields in Job Applications tab in Careers are empty - Recruiting Management

Symptom

There are fields under "Job Applications" tab in Careers are empty: Business Unit, Cost Center, Department, Company.

Environment

SAP SuccessFactors Recruiting Management

Cause

There a few possible causes for this issue. The one we've identified so far is: These fields (Company, Business Unit, etc.) in use in the Job Requisition template are custom fields or not the Generic Object ones.

Resolution

If this is the case, there are two possible solutions:

  1. To configure the Generic Objects to continue the use of the standard fields of the search settings. It would require engagement of an implementation partner for configuration.
  2. To change the search settings in Provisioning or Admin Center (Go to Admin Center > Internal and External Search Settings), and add these custom fields is part of the search settings under "Custom Filters" these additional fields.

Keywords

jobs, applied, requisition, search, settings. , KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors Recruiting all versions