Symptom
There are fields under "Job Applications" tab in Careers are empty: Business Unit, Cost Center, Department, Company.
Environment
SAP SuccessFactors Recruiting Management
Cause
There a few possible causes for this issue. The one we've identified so far is: These fields (Company, Business Unit, etc.) in use in the Job Requisition template are custom fields or not the Generic Object ones.
Resolution
If this is the case, there are two possible solutions:
- To configure the Generic Objects to continue the use of the standard fields of the search settings. It would require engagement of an implementation partner for configuration.
- To change the search settings in Provisioning or Admin Center (Go to Admin Center > Internal and External Search Settings), and add these custom fields is part of the search settings under "Custom Filters" these additional fields.
Keywords
jobs, applied, requisition, search, settings. , KBA , LOD-SF-RCM , Recruiting Management , Problem
Product
SAP SuccessFactors Recruiting all versions