SAP Knowledge Base Article - Public

2947503 - Nickname is presented when user is posting some content in SAP Jam


User has maintained a nickname under the profile, and now every time this user posts something on SAP Jam, the nickname is being shown and not the first name.


SAP Jam Collaboration

Reproducing the Issue

  1. Go to User Profile;
  2. Edit the nickname of this user;
  3. Go to some group and do a post;
  4. See that the nickname is presented in the place of the first name on the author.


This is an expected behavior. When you have a nickname maintained, the system understands that you want this nickname to be presented in your posts inside of SAP Jam.


Currently there is not any configuration where you can opt by showing the first name or the nickname in the posts. Once you have the nickname, it will be shown by default.

See Also

2850258 - How to disable the Nickname Field in JAM Profile?


nickname, jam, profile, post, feed, first name, author, content , KBA , LOD-SF-JAM-PRF , User Profile , Problem


SAP Jam Collaboration 1905