Symptom
You created a customer contract with an invoice schedule. You notice that the system created only one scheduled invoice request for your item whereas it has two different invoice dates.
You expected two different invoice requests and you want to create two different customer invoices.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Customer Invoicing work center.
- Go to the Invoice Requests view.
- Select the Scheduled Invoice Request ABC (ABC represents the ID of the invoice request).
- In the Details table, you can see that there are two line items for Contract XYZ (XYZ represents the ID of the contract).
But you expected two separate Scheduled Invoice Requests created since they are related to 2 different invoice schedule dates for this item:
- Go to the Sales Orders work center.
- Go to the Contracts view.
- Select the Customer Contract XYZ and click Edit.
- Navigate to the Pricing and Invoicing tab and to the Invoice Schedule sub-tab.
- Expand the related Line Item.
- You can see that there are 2 Invoice Schedule dates, for example:
- Invoice Schedule Date 01.07.2020
- Invoice Schedule Date 05.07.2020
Cause
The scheduled invoice requests were created together because the contract was created on the 04.07.2020. When the invoice schedule was created (due to the horizon maintained) there were two invoice schedules due to be created:
- Invoice Schedule Date 01.07.2020, as it was in the past.
- Invoice Schedule Date 05.07.2020, as it is within the Invoice Schedule horizon.
In this case, the system only creates one Scheduled Invoice Request for all relevant Invoice Schedules dates which are within in the Time Horizon.It is the current system behavior. You can check the time horizon by following the below steps:
- Go to the Business Configuration work center.
- Select the Implementation Project view.
- Select your respective implementation project and click on the Open Activity List button.
- Navigate to the Fine Tune step
- Open the fine tuning activity Time Horizon for Scheduled Invoice Requests Run.
- You can maintain the time horizon(in number of days) for the consideration of scheduled invoice requests run. The run only picks those scheduled invoice requests which fall within this time horizon from the date of run.
Resolution
When you invoice this Scheduled Invoice Request, the system will split the invoices according to the invoice schedule dates.
- Click the Invoice button.
- In the New Invoice screen, you can see that two invoices are suggested:
- One with the Invoice Date 01.07.2020
- One with the Invoice Date 05.07.2020
Keywords
invoice schedule, invoice date, merged, combined, split, demande de facture, échéancier de factures
, KBA , SRD-CRM-INV , Customer Invoicing , AP-CI-CI , Customer Invoice , Problem