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2948404 - BPMonitoring alerts stop generating after Managed System update

Symptom

  1. IDOC or Application monitoring has stopped working, data is not being collected after updating ST-PI and ST-A/PI on the managed system.
  2. On Solution Manager Alerting Framework, DPC PULL CORE extractor of managed system with extended context "ST_PI_CLNTXXX" has yellow warnings with a return code = 95 for data provider /SDF/E2E_BPMON_IC_MON_PROVIDER and/or /SDF/E2E_BPMON_APPMON_PROVIDER.

  3. On managed system, in SLG1 (Object /SDF/E2E, Subobject: /SOMO/BPMON) you find error message: "Failed to lock object XXX" or "Fetch for ... returned RC = 95. Scheduling skipped".

  4. On managed system, the logs of job BPM_DATA_COLLECTION* show message "No open MO found".


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Environment

SAP SOLUTION MANAGER 7.2

Product

SAP Solution Manager 7.2

Keywords

interface monitoring, idocs, appmon , KBA , SV-SMG-MON-BPM-MON , Monitoring , SV-SMG-MON-BPM-DCM , Data Consistency Management , SV-SMG-MON-IPO-IC , Interface Monitoring , Problem

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