Cannot change the status of Campaign.
Status of Campaign is stuck and unable to delete Campaign.
SAP Marketing Cloud Edition
Reproducing the Issue
Access Campaigns App.
Open affected Campaign.
Status changing buttons are greyed out.
Or, status is stuck with 'In Approval', but there's nothing to be approved.
- Campaign cannot be picked up by Campaign Deletion Job.
Campaign status is stuck and cannot be edited by the customer in frontend.
For Customer: Create an incident under CEC-MKT-CPG
For Engineer: Use BOBF to change the status of Campaign manually.
Campaign Status, BOBF, BOBT, In Approval , KBA , CEC-MKT-CPG , Campaign , Problem
SAP S/4HANA Cloud 2005 ; SAP S/4HANA Cloud all versions