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SAP Knowledge Base Article - PreviewSymptom
You are creating Tickets from other Tickets by using the Action Copy, but notices that the Warranty Coverage is not copied to the Items of newly created Ticket.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer core applications all versions
Keywords
Coverage ; Items ; Ticket Copy ; Sub Ticket ; Warranty ; Copied Over ; not working , KBA , LOD-CRM-SRP-UI , Ticket Related UI , How To
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