Symptom
The flags 'Bin Empty', 'HU Complete', 'HU Empty' and 'HU Missing' are greyed out when entering counting results in the Count Physical Inventory - Paper-Driven Counting app.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Open Count Physical Inventory - Paper-Driven Counting app.
- Maintain the selection values "Warehouse Number", "Document Year" and "Physical Inventory Document".
- Select the PI document and choose Count.
- "Bin Empty", "HU Complete", "HU Empty" and "HU Missing" flags are grayed out and cannot be set.
Cause
There are two possible reasons:
- For product-specific PI documents, the flags "Bin Empty", "HU Complete", "HU Empty", and "HU Missing" are disabled. This is a standard behavior in Cloud WM.
- For storage-bin-specific PI documents, missing user authorization may cause this issue.
Resolution
- For the first scenario, create a storage-bin-specific PI document.
- For the second scenario, make sure the user has following necessary authorization to perform the task:
Business Catalog "SAP_SCM_BC_EWM_EXEC_F_PC" to enter the count results
Business Catalog "SAP_SCM_BC_EWM_INB_BSC" to check and confirm the inventory count results.
Keywords
Warehouse Physical Inventory, 3BX, Bin Empty, HU Complete, HU Empty, HU Missing, Physical Inventory - Paper-Driven Counting, user authorization, SAP_SCM_BC_EWM_EXEC_F_PC, SAP_SCM_BC_EWM_INB_BSC. , KBA , SCM-EWM-PI-2CL , Physical Inventory (Public Cloud) , SCM-EWM-MON-PI , Physical Inventory , MM-IM-PI , Physical Inventory , How To
Product
SAP S/4HANA Cloud Public Edition all versions
SAP Knowledge Base Article - Public