SAP Knowledge Base Article - Public

2948678 - Error While Accessing a Dashboard


You notice an error while accessing the Dashboard from the Business Analytics work center.


SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Business Analytics work center and the view Design Dashboards.
  2. Select dashboard ABC and open it (ABC stands for the dashboard you would like to open).
  3. An error pops up: Action failed; to complete this action in Fiori, select the Switch to Fiori Designer checkbox in the Administrator Analytics - Settings fine-tuning activity.


The option Switch to Fiori Designer needs to be enabled in the Analytics settings from the Business Configuration work center.


  1. Go to Business Configuration Work Center
  2. Under Overview section, search for the Administrator Analytics - Settings.
  3. Open it.
  4. Scroll down until the option Design Dashboards in Fiori Client.
  5. Enable this option.
  6. Save the settings.


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SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions