SAP Knowledge Base Article - Public

2949008 - Cannot Process I9 & E-verify for EC Employees Who Never Completed Onboarding


  • E-Verify and I9 documents for Employee Central employees
  • Employees were hired into EC and never went through the Onboarding process. Can their I9 be processed?
  • Employee does not have any Onboarding activities in the system


  • SAP SuccessFactors Onboarding
  • SAP SuccessFactors Employee Central


If an employee has been hired and exist in EC, from Onboarding 1.0 perspective hiring process is completed hence there is no I9 related process with Onboarding.


If EC employees did not go through the Onboarding process their I9 and E-Verify cannot be processed by Onboarding; however, their information can still be stored in the Document Center (for informational purposes only) by:

  1. Manually completing Section 3 of the I-9 form in paper format
  2. Scanning and uploading the completed document into the Document Center


sf, success factors, ONB, on boarding, OBD, I-9, everify , KBA , LOD-SF-OBD-I9 , I9 Issues and requests for Onboarding , How To


SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors Onboarding all versions