Symptom
- After installing SAP PDes 16.7 it is not possible to get a license.
- The following error message is displayed client log file side:
GetPackagesList
The computer hosting the license server is down.
Failed to obtain 1 license(s) for PD_SHELL feature from license file(s) or server(s).
License server machine is down or not responding.
See the system administrator about starting the license server system, or
make sure you're referring to the right host (see LM_LICENSE_FILE).
License feature name: PD_SHELL
License server host: XXX.XXX.XX.XX
License search path: 27000@XXX.XXX.XX.XX;C:\Users\XXX\AppData\Local\Temp\{XXXXXXXXXXXXXXXX}\{XXXXXXXXXXXXXXXXXXXX}\PowerDesigner.server.lic;
FlexNet Licensing error:-96,491
For further information, refer to the Sybase Software Asset Management website at http://www.sybase.com/sysam
Read more...
Environment
- SAP PowerDesigner (PD) 16.7
Product
Keywords
Firewall, sysam, server, down. , KBA , BC-SYB-PD , PowerDesigner , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.