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SAP Knowledge Base Article - PublicSymptom
Send Form Due Notification and Send Form Late Notification scheduled job owners do not receive notifications when the jobs start
Environment
- SAP SuccessFactors HXM Suite
- SAP SuccessFactors Performance Management
Cause
Send Form Due Notification and Send Form Late Notification scheduled jobs are subclasses of Simple Job.
Currently any Job extended Simple Job can not send the mail when the job starts. Only the Job extended Standard Job can send the mail.
Resolution
See Also
2087467 - Document Due and Late Notifications - Performance Management
2559363 - Document Due/Late Notification and Step Due/Over Due Notification - PMGM
Keywords
job owner, provisioning, scheduled job, send, form, notification, send form late notification, email notification, job, pm, bizx, hxm , KBA , LOD-SF-PLT-JOBS , Scheduled Jobs , LOD-SF-PM , Performance Management , LOD-SF-PM-EML , Emails and Notifications , Problem
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Send Form Due Notification and Send Form Late Notification scheduled jobs are subclasses of Simple Job, so they can not send the email to the job owner. This is the current implementation.