SAP Knowledge Base Article - Public

2949544 - Instance Sync - approverRole is a required field and cannot be blank


  • unable to sync Foundation object Artifact
  • Instance Sync Tool shows error: " approverRole is a required field and cannot be blank,; approverType is required field and cannot be blank"


SAP SuccessFactors HXM Suite


  • Instance sync currently uses the import "workflow" for performing the sync of Workflow foundation object.
  • We currently do not have the ability to switch the template type to CCRole by checking if the Workflow has only CCRole configured to it.


  • The workaround for the customer in this scenario is to select the CCRole template and import it manually via Admin center -> "Import Foundation Data" and select type "Cc Role"
  • Follow the instruction on the help portal : Importing Foundation Data

See Also

Importing Foundation Data


IST, instance sync, Cc role, import foundation data,  , KBA , LOD-SF-PLT-IST , Instance Sync Tool , Problem


SAP SuccessFactors HCM suite all versions