Symptom
- Combination column and line charts are collapsed on SAP Analytics Cloud mobile application
- Same charts got displayed correctly in laptop and IOS device
- The issue only occurs on android device
Environment
- SAP Analytics Cloud 2020.8.15
- SAC mobile application 1.31
Reproducing the Issue
- Logon to SAC tenent from mobile application on android phone.
- Open story page which has several bar charts.
>>The bar of charts got collapsed, only can be shown after full screen displaying by double clicking.
Cause
This is a by design issue for Android app as the architecture of Android app is different from the iOS.
You would notice that the chart looks collapsed in the Device Preview for Android devices in the SAC web application.
As a guideline, it's requested to resize the widgets with Device Preview as a reference.
See Also
- 2603851 - Which Live Data Connection types are supported for the mobile application of SAP Analytics Cloud?
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud > Learning > Guided Playlists
- SAP Analytics Cloud > Learning > Guided Playlists > Getting Support
- Need More Help? Contact Support or visit the solution finder today!
Your feedback is important to help us improve our knowledge base.
Keywords
SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, CHARTS, CHART,
chart, bar, column, display, hidden, mobile, mobi, android, phone , KBA , LOD-ANA-MOB-AND , SAC Mobile Android Specific , Problem