Symptom
After running SUM's startup command, below error message is displayed in Command Prompt, and recorded in dev_saphostexec:
*** ERROR => /xxx/SUM/abap/SUMSTART: File 'others' permission violation (permissions: 777, owner: sidadm (2000), group: sapsys (1003)) [CommandImplu 530]
*** ERROR => Permission policy violation [CommandImplu 1244]
or
*** ERROR => /xxx/SUM/sdt/exe/SLProtocol.sh: File 'others' permission violation (permissions: 777, owner: sidadm (1004), group: sapsys (1002)) [CommandImplu 530]
*** ERROR => Permission policy violation [CommandImplu 1244]
Also, even if SUM is registered correctly in hostagent, SUM shall not launch in browser and "sapstartsrv.log" from the Hostagent work directory shows below error:
*** ERROR => Failed to start command <SUM>/sdt/exe/SLProtocol.sh [OperationOSC 566]
[Thr 140411902801664] *** ERROR => Command returned: Policy check failed [OperationOSC 584]
[Thr 140411902801664] *** ERROR => OperationOSCommand::Execute(): StartCommand failed [OperationOSC 185]
[Thr 140411902801664] *** ERROR => Operation::ExecuteNextCommand(): Execution of command Start SUMJAVA failed
with errorcode -6 [Operation.cp 362]
....
[Thr 140411906500352] , KeyValueList contains 0 elements
[Thr 140411906500352] , List<CIMObject> empty[Thr 140411906500352] , ErrorMessage=Permission policy violation
....
[Thr 140469261264704] *** ERROR => /<path>/SUM/sdt/exe: Directory group violation (permissions: 775, owner: pmjadm (5236), group: sapsys (299)) [CommandImplu 530]
[Thr 140469261264704] *** ERROR => Permission policy violation [CommandImplu 1247]
Read more...
Environment
Software Update Manager 1.0/1.1/2.0
Product
Keywords
File 'others' permission violation, permissions: 777, Permission policy violation, sumstart, startup, Policy check failed, 127 (Permission policy violation), Internal Server Error Operation , KBA , BC-UPG-SLC , Software Logistics Controller , BC-UPG-TLS-TLA , Upgrade tools for ABAP , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
SAP Knowledge Base Article - Preview