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SAP Knowledge Base Article - PublicSymptom
You want to know how the Total Score is calculated for Surveys.
Environment
SAP Cloud for Customer.
Resolution
Survey Scores are calculated by the following equation: SUM(question weight(score)* answer score).
Please refer the below helpcenter document:
Keywords
Total Score, Survey , KBA , LOD-LE-SUR-DEF , Survey definition = design time , Problem
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
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