SAP Knowledge Base Article - Public

2949994 - Candidate Name is not visible in Message Center - Recruiting Management

Symptom

When accessing Message Center the candidate name is not visible on the list

Environment

SAP SuccessFactors Recruiting Management

Cause

This is due to the lack of permission that are pre-requisite to use Message Center

Resolution

As Message Center is developed using OData API, the users that will be using Message Center must have permission for OData API Candidate Export, so the user can access the candidate information. This is listed on the pre-requisites section for message center on the Implementation Guide.

More information about the topic on the Accessing and Using Message Center section of the Setting Up and Maintaining SAP SuccessFactors Recruiting. 

See Also

Setting Up and Maintaining SAP SuccessFactors Recruiting - Accessing and Using Message Center

Keywords

message, center, name, missing, not, showing, up, cannot, see, candidate , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem

Product

SAP SuccessFactors Recruiting all versions