Symptom
- Unable to see SAP Analytics Cloud (SAC) system in Identity Provider Administration tool
Environment
- SAP Analytics Cloud (Enterprise) 2020.8.15
Reproducing the Issue
- Access the Identity Provider Administration tool using the following URL pattern:
https://console.<data center>.sapanalytics.cloud/idp-admin/
- Log in with an S-user that has the same email address as the system owner of one SAP Analytics Cloud system.
=> There is no SAP Analytics Cloud (SAC) system listed there.
Cause
- There is a discrepancy for the System Owner.
Resolution
- This issue can be only fixed by SAC Operation team, so please submit one case to component LOD-ANA-AUT.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud > Learning > Guided Playlists
- SAP Analytics Cloud > Learning > Guided Playlists > Getting Support
- Need More Help? Contact Support or visit the solution finder today!
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