Symptom
In Open Enrollment Mentoring programs you can upload documents for review in the matching process
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental
Environment
- SAP SuccessFactors Mentoring
- SAP SuccessFactors Career Development Planning
Reproducing the Issue
When setting up a Open Enrollment Mentoring program you can use the "Require Mentor Approval" with "Administrators or owners approve mentors" feature to allow the uploading of attachments by participants:
Resolution
Once this feature is selected participants get the option to upload supporting documents when signing up for the program:
Supported file types: pdf, .doc, .docx
Note to admins: all attachments can also be accessed by:
- Go to Admin Center
- Manage Documents
- Click on the filter icon
- Advanced Filters
- Select the Entity Type "Mentoring Programme"
- Apply filter
- Now you will be able to see all Mentoring related attachments and be able to download them.
Keywords
Mentoring, attachment, career development, open enrollment, program , KBA , LOD-SF-MEN-SYS , System Performance , How To