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2950384 - SUM errors Cannot open 'HdbStdout.txt' mode='r' and 'System' is not a valid user name

Symptom

During update our 1809 Fiori component using SUM experience error in phase preparation check.

The error message shown in SAPupConsole as below:

Cannot open 'HdbStdout.txt' mode='r': No such file or directory

The log file "HDBCHKPRIVILEGES.LOG" ashows the following error message:

com.sap.hdb.core.main.cmd.HdbCmdMain | Error during execution of HdbCmdClazz section! 
com.sap.hdb.core.main.cmd.HdbCmdMain | 'System' is not a valid user name! 
com.sap.hdb.core.main.cmd.HdbCmdMain | 'System' is not a valid user name!

HDB trace of the SUM logs (SAPup_troubleticket) shows the following error has occurred:

HDB:3:SAPupdbhdb.c:3671:The hdbsql call aborts with the following error message: '* 10: authentication failed SQLSTATE: 28000'
HDB:2:SAPupdbhdb.c:3591:OPERATION hdbsql with user='SYSTEM'


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Environment

  • S/4HANA 1809
  • SAP HANA Platform 2.0

Product

SAP HANA, platform edition 2.0 ; SAP S/4HANA 1809

Keywords

KBA , HAN-LM-UPG-SAP , Upgrade of SAP Systems on HANA , BC-UPG-TLS-TLA , Upgrade tools for ABAP , Problem

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