SAP Knowledge Base Article - Public

2950433 - Error "The total file size exceeds the user size limit of ..." when inserting/upserting JobApplication via API - Recruiting Management

Symptom

When creating a Job Application via API, and inserting a file alongside it, the system returns the following error: "Upsert failed: The total file size exceeds the user size limit of ...".

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Management

Cause

This is due to the Storage Allocation settings set up in Provisioning.

Resolution

This specific message is not talking about the size of the file, but the total size of files this user has already. To resolve that and to also not face this problem in the future, you must access the back end of the system (provisioning) and increase the Attachment user limit:

This setting can be changed to "No Limit", which of course depends on what the use cases of your instance/configuration, but this will eliminate the problem once for all.

Keywords

size, allocation, user, file, limit, environment, instance, api, odata, jobaplication, candidate, application , KBA , LOD-SF-RCM-API , Webservices & APIs , Problem

Product

SAP SuccessFactors Recruiting all versions