Symptom
Followed the steps in the SAC help guide: Allowing Data Import and Model Export with a File Server, to create the connection to File Server in SAC, while the following error occurred in SAC.
- "Access to the path specified by the connection is not permitted. Contact your administrator."
Environment
- SAP Analytics Cloud (Enterprise)
Reproducing the Issue
- Install and configure the SAP Analytics Cloud Agent.
- Follow the steps in the guide Allowing Data Import and Model Export with a File Server to create connection to File Server in SAC.
- Set the operating system environment variable SAP_CLOUD_AGENT_FILE_SERVER_WHITELIST_PATH.
Cause
Need to maintain the parameter in the Tomcat JAVA options but not in system variables.
Resolution
In Tomcat of Window, go to Tomcat Management -> Java tab. Under Java Options, add the following lines:
-
For import data: -DSAP_CLOUD_AGENT_FILE_SERVER_WHITELIST_PATH=<AllowlistFilepath>
-
For export model: -DSAP_CLOUD_AGENT_FILE_SERVER_EXPORT_WHITELIST_PATH=<AllowlistFilepath>
In Tomcat of Linux, add the allowlist location to JAVA_OPTS.
-
Set the operating system environment variable SAP_CLOUD_AGENT_FILE_SERVER_WHITELIST_PATH or SAP_CLOUD_AGENT_FILE_SERVER_EXPORT_WHITELIST_PATH to the location of the allowlist file.
Note: The allowlist Java options will be flushed out during SAP Analytics Cloud Agent Simple Deployment Kit upgrade since the installer will replace all the installation files.
So please manually add the allowlist Java options back.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud > Learning > Guided Playlists
- SAP Analytics Cloud > Learning > Guided Playlists > Getting Support
- Need More Help? Contact Support or visit the solution finder today!
Your feedback is important to help us improve our knowledge base.
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SAP Knowledge Base Article - Public