SAP Knowledge Base Article - Public

2950980 - Rating labels in PDF or Print version are showing differently from the form - Performance Management


EZ rater is enabled in the form template. The rating labels showing in the form do not appear the same when printing the form or when saving the form to PDF.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Performance Management

Reproducing the Issue

Employee's form view

Manager's form view

In PDF and Print View


When EZ Rater is enabled, the rating labels are configured differently for the form and PDF/print version.


For the form, the official rating label is configured by FB_UI_SPEED_RATER_OFFICIAL_RATING and TEXT_BY_USER in the language package. For managers, the label will show as Rating by {manager name}. For employees and other users, the label will show as Official Rating. The rating label for employee rating and other's rating will show as Rating by {employee name}

For the PDF and print version, the labels that will show are the values configured on the <rating-label> and <rating-label-others> in the form template XML. In Manage Templates, the <rating-label> can be changed by updating the field "Choose an alternate label for the rating field" in Show advanced options of the section.

See Also

2501272 - How to Change Rating Labels in PM v12A Form to Distinguish Raters - Performance Management


pdf rating labels, form pdf ratings, form print ratings , KBA , LOD-SF-PM-RAT , Ratings and Weights , LOD-SF-PM-FF , Form Features, RTE, Spell Check, Legal Scan, Print , Problem


SAP SuccessFactors Performance & Goals all versions


ez rater employee view.jpg
ez rater manager view.jpg
print and pdf view.jpg