SAP Knowledge Base Article - Public

2951047 - How to complete the task Goods Returned to Supplier; Change Purchase Order if Required


There is one open task Goods Returned to Supplier; Change Purchase Order if Required in Open Tasks list of Purchase Orders view, you want to know how to complete/clear this task.


SAP Business ByDesign

Reproducing the Issue

  1. Go to Purchase Requests and Orders work center.
  2. Go to Purchase Orders view.
  3. You can find the task in Open Tasks list.


This is a task to tell user that goods have been returned to a supplier for one or more purchase order items using an outbound delivery or a goods return.


To complete/clear this task, there are 4 options:

  1. Finish the delivery of the purchase order item, since all the quantities are returned and invoice amounts are cleared.
  2. Create new inbound delivery against this item, so that the actual confirmed delivery quantity is updated.
  3. And sometimes, this task can arise when returned quantity is less than delivered quantity. For example, you ordered 5 ea, delivered 5 ea, returned 2 ea. System raise this task. You could now adjust the quantity in purchase order from 5 ea to 3 ea, then click on send update. This will also be a way to complete this task.
  4. You can also cancel the purchase order or purchase order items after all the follow-up documents are canceled.

See Also

2949685 -  Not able to complete notification: Delivered Quantity Adjusted for Purchase Order with Return to Supplier


Goods Returned to Supplier; Change Purchase Order if Required, Purchase order, Return to supplier, Goods return, Open task , KBA , SRD-SRM-PRO , Purchase Requests and Orders , How To


SAP Business ByDesign all versions