SAP Knowledge Base Article - Public

2951051 - Unable to create multiple flows on a Recruiting type event on Intelligent Services Center


We have some events for Recruiting configured on Intelligent Services Center with one flow, and when we try to create a new flow for any of them, the button of "New Flow" is inactive. 

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. Go to Admin Center > Intelligent Services Center;
  2. Open any event from Recruiting (for example "Update of Job Application Status");
  3. Try clicking on the "New Flow" button but see that is inactive.


This is currently a limitation of the events from Recruiting. No recruiting event can have multiple flows. 


In the moment, there is no plan of developing some enhancement to make this scenario available.


Intelligent Services Center, Event, Flow, Recruiting, Job Application, status , KBA , LOD-SF-PLT-ISC , Intelligent Services , LOD-SF-RCM , Recruiting Management , Problem


SAP SuccessFactors HXM Suite 2005