Symptom
We have some events for Recruiting configured on Intelligent Services Center with one flow, and when we try to create a new flow for any of them, the button of "New Flow" is inactive.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors HCM Suite
Reproducing the Issue
- Go to Admin Center > Intelligent Services Center;
- Open any event from Recruiting (for example "Update of Job Application Status");
- Try clicking on the "New Flow" button but see that is inactive.
Cause
This is currently a limitation of the events from Recruiting. No recruiting event can have multiple flows.
Resolution
In the moment, there is no plan of developing some enhancement to make this scenario available.
Keywords
Intelligent Services Center, Event, Flow, Recruiting, Job Application, status , KBA , LOD-SF-PLT-ISC , Intelligent Services , LOD-SF-RCM , Recruiting Management , Problem