SAP Knowledge Base Article - Public

2951071 - B2005 EC: Resignation/Termination Date field in job information is not auto populating

Symptom

  • An Employee is terminated, but the Termination Date field in Job Info remains blank.
  • An Employee is HireDate, and TerminationDate fields in job information are not auto populating when employee is hired/terminated

Environment

  • SuccessFactors Employee Central
  • Job Information

Reproducing the Issue

Scenario 1:

  1. Hire an Employee from Add new Employee 
  2. Employment Details has the Hire date
  3. In Job information Hire Date field is not auto populating

Scenario 2:

  1. Terminate an Employee
  2. Employment Details has termination date
  3. Termination Date field in Job Information is not auto populating

Cause

This issue is identified as a defect and Engineering team is working on code fix: ECT-137822

Resolution

There are two workarounds:

  1. Configure an onSave rules to set the hire and termination fields in Job Information
  2. In "Manage Business Configuration", create a country specific Job Info configuration for a country which is not used(so it will not have an impact anywhere). In this configuration, define a different label for any of the fields defined globally, or add a custom field. As long as there are no Companies/Legal Entities in this country, it will not affect any business processes or employee profiles. It just needs to exist, and be enabled. Once there is a country specific Job Info model, the Hire and Termination dates will be filled for all employees during hire and termination, regardless of which country they work in.

We recommend to use the second workaround.

Keywords

ECT-137822, hire date, termination date, auto populate hire date, auto populate termination date, not auto populating, termination field job information not populating, hire date job information not populating, date of joining, separation date, last working date , KBA , LOD-SF-EC-JOB , Job Information , Problem

Product

SAP SuccessFactors Employee Central 2005 ; SAP SuccessFactors HXM Core 2005