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SAP Knowledge Base Article - PreviewSymptom
After a new user was provisioned in E-Mail Integration/Groupware Settings, and you are trying to install the Add-In and initialize the sync for this new user you get the following errors.
- “Exchange operation failed. ISEC-005: Authentication error Exchange operation failed”.
- "Exchange operation failed. AADSTS9002313: Invalid request. Request is malformed or invalid".
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer core applications all versions ; SAP Sales Cloud Version 2 all versions
Keywords
Outlook, Exchange operation failed, Request is malformed or invalid, ISEC-005, AADSTS9002313, , KBA , LOD-CRM-GW-SCC , Invisible CRM - Smart Cloud Connect Solution , CEC-CRM-GW , Groupware for SAP Sales/Service Cloud , Problem
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