Symptom
- Candidate does not appear in Employee Profile after ConvertExternalUserOnStartDateJob completed in Provisioning in Onboarding 2.0
- Candidate disappear after ConvertExternalUserOnStartDateJob ran successfully.
- Why inactive candidate is not visible in Employee Profile for the job start date?
Environment
SAP SuccessFactors Onboarding
Resolution
In Admin Center make sure following options are set as below.
- Company System and Logo Settings ->Hide External Users from search results should be disabled.
- Role Based Permission-> Manage USer-> Include Inactive Employees in the search should be enabled.
Keywords
SF, success factors, ONB, OBD, on boarding , KBA , LOD-SF-OBD-ACC , SuccessFactors Onboarding Accessibility , Problem
Product
SAP SuccessFactors Onboarding all versions