SAP Knowledge Base Article - Public

2951464 - Unable to mass delete pending items in Manage Alerts and Notifications - Employee Central


  • It is not possible to delete several Alerts or To-Do items at once in the Manage Alerts and Notifications tool using the trash can icon.
  • The items are only deleted individually, by clicling the "Delete" option within each row.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


  • SAP SuccessFactors HXM Suite
  • SAP SuccessFactors Employee Central - EC Alerts and Notifications

Reproducing the Issue

  1. Go to Manage Alerts and Notifications;
  2. In the Alerts or Pending To-Dos tabs, select one or more of the checkboxes;
  3. Click in the trash can icon to delete them.
  4. The items selected are not deleted and there is no error message.


This is a known issue. The Engineering team is working on a fix, to be deployed in b2011 release.

See Also

2757863 - Manage Alerts and Notifications tool


Manage Alerts and Notifications, ECT-140722, unable, delete, trash can, mass, to-dos, alerts, pending , KBA , LOD-SF-EC-ALR , Alerts & Notifications (saveAlert - EC Core only) , Problem


SAP SuccessFactors HXM Suite all versions