2951527 - Dropdown list empty or outdated for target release S/4HANA or BW/4HANA

When running the S/4HANA Readiness Check 2.0, Process Discovery (evolution of SAP Business Scenario Recommendations) or BW/4HANA Readiness Check and it's not possible to choose the target release as the dropdown list appears empty or outdated.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Executing RC_COLLECT_ANALYSIS_DATA, RC_VALUE_DISCOVERY_COLL_DATA or TMW_BW_RC_DOWNLOAD_ANALYS_DATA

Connectivity to SAP based on RFC destination SAPOSS has been shut down on 08.01.2020 ("Support Backbone Update"). You can find more information from SAP Note 2836302.

The Simplification Item Check (SAP Note 2399707) was no longer working after shutdown of SAPOSS and as a consequence SAP Readiness Check for SAP S/4HANA (SAP Note 2758146), SAP Readiness Check for SAP BW/4HANA (SAP Note 2575059) and Process Discovery (evolution of SAP Business Scenario Recommendations, SAP Note 2758146) were affected as well.

The Simplification Item Check has been adjusted to use new SAP Support Backbone connection now instead.

Refer to SAP Note 2882166 -" Issues in Check Framework and SAP Readiness Check after Support Backbone Update" which provides information to fix the root cause of the issue. In general implement newest release SAP Note 2399707 and make sure SAP-SUPPORT_PORTAL connection exist and is functional.

Keep in mind that Readiness Check report is supported for version upgrades, not for FPS or SP updates. If your system is already on the latest version (ex. S/4HANA2023) there will be no available version to select as a target. If your system is on S/4HANA2020 version, you will not see subsequent SP levels from the target drop downlist for S/4HANA2020. Only the versions available for upgrade such as S/4HANA2021 or later will be available.

The latest available version can be verified from the catalog content from https://me.sap.com/sic/overview with your S-User.

• Execute Report /SDF/RC_START_CHECK and check the Local Version [Date Time] 
• Click button "Update Catalog with latest version from SAP" to update the catalog.

In case the download does not work anyway, connections to SAP Support Backbone do not exist or you prefer a quick workaround so follow below steps:

1. Open Simplification Item Catalog content from https://me.sap.com/sic/overview with your S-User.
2. Select the package depending on your requirement. 
   
3. Click "Download Simplification Item" icon to download the whole package content to your local computer.
4. Check below for each possibility:
1. For S/4HANA, execute the check framework report /SDF/RC_START_CHECK. Click the "Upload Simplification Item Catalog from file" button, upload the content from your local.
2. For BW/4HANA, execute RC_BW_COLLECT_ANALYSIS_DATA. Click "Goto"->"Upload Target BW/4HANA Version from file". Choose the zip you've already downloaded.

KBA 2968380 - SAP Readiness Check Report 2.0 - troubleshooting guide

BW/4HANA, S/4HANA, version, outdated, empty, dropdown list, evolution, Readiness check, RC_COLLECT_ANALYSIS_DATA, RC_VALUE_DISCOVERY_COLL_DATA, TMW_BW_RC_DOWNLOAD_ANALYS_DATA, Process Discovery , KBA , SV-SCS-S4R , SAP Readiness Check , CA-TRS-PRCK , S/4HANA Conversion Pre-Checks , Problem