SAP Knowledge Base Article - Public

2951660 - Data Review Step is Assigned to more users than in Responsible Group


Responsible group has one user however seven users are assigned data review step


SAP SuccessFactors Onboarding 2.0

Reproducing the Issue

  1. Initiate Onboarding
  2. View in Dashboard Data review step is assigned to seven users not one
  3. Navigate to Onboarding 2.0 General Settings
  4. Review the users in the responsible group
  5. Notice only one user exists


  • The ONB2ResponsibilityConfig for HRADMINS group had two dynamic groups but only one dynamic group displayed in the UI in Onboarding 2.0 General Settings


  1. Navigate to Admin Center
  2. Manage Data
  3. Search ONB2ResponsibilityConfig and select HRADMIN
  4. Click Take Action
  5. Make Correction
  6. Remove the extra dynamic group and save
  7. Now Data review step just be assigned to only one user as per the dynamic group.


Responsible group, ONB2ResponsibilityConfig, dynamic group, data review, new hire data review, assignee, assignment , KBA , LOD-SF-OBX-COD , Onboardee Data Review , Problem


SAP SuccessFactors Onboarding 1911 ; SAP SuccessFactors Onboarding 2005