2951660 - Onboarding Tasks and New Hire Tasks are assigned to more users than in responsible group - Onboarding

• The responsible group defined by the rule has a lower number of users than those assigned in the onboarding tasks(New Hire Data Review, I-9 task, E-Verify task, compliance task).
• The responsible group defined in Onboarding Task Configuration has a lower number of users than those assigned in the new hire tasks(Welcome Message, Recommend People...).

SAP SuccessFactors Onboarding

1. Go to Onboarding Dashboard, observe that the onboarding tasks and new hire tasks are assigned to a specific number of users
2. Navigate to Onboarding General Settings
3. Review the users in the responsible group
4. Note that there are fewer users in the responsible group than indicated in the Dashboard

The ONB2ResponsibilityConfig for the desired group had two dynamic groups but only one dynamic group displayed in the UI in Onboarding General Settings

1. Navigate to Admin Center
2. Go to Manage Data
3. Search for ONB2ResponsibilityConfig and select the desired group Name and ID
4. Click "Take Action"
5. Make Correction
6. Remove the extra dynamic group and save
7. The onboarding tasks and new hire tasks should now be assigned to correct users as per the dynamic group

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