SAP Knowledge Base Article - Public

2951660 - Data Review Step is Assigned to more users than in Responsible Group

Symptom

Responsible group has one user however seven users are assigned data review step

Environment

SAP SuccessFactors Onboarding 2.0

Reproducing the Issue

  1. Initiate Onboarding
  2. View in Dashboard Data review step is assigned to seven users not one
  3. Navigate to Onboarding 2.0 General Settings
  4. Review the users in the responsible group
  5. Notice only one user exists

Cause

  • The ONB2ResponsibilityConfig for HRADMINS group had two dynamic groups but only one dynamic group displayed in the UI in Onboarding 2.0 General Settings

Resolution

  1. Navigate to Admin Center
  2. Manage Data
  3. Search ONB2ResponsibilityConfig and select HRADMIN
  4. Click Take Action
  5. Make Correction
  6. Remove the extra dynamic group and save
  7. Now Data review step just be assigned to only one user as per the dynamic group.

Keywords

Responsible group, ONB2ResponsibilityConfig, dynamic group, data review, new hire data review, assignee, assignment , KBA , LOD-SF-OBX-COD , Onboardee Data Review , Problem

Product

SAP SuccessFactors Onboarding 1911 ; SAP SuccessFactors Onboarding 2005