SAP Knowledge Base Article - Preview

2951872 - WFA High Chart cannot be exported due to "Unable to connect to the High Charts server error

Symptom

  • When exporting a WFA or Canvas page with High Chart component, the resulting file shows the following error for the High Chart:
    '[Unable to connect to the High Charts server. Please contact SuccessFactors.]

  • Report Online Preview displays the High Chart correctly.


Read more...

Environment

SAP SuccessFactors Workforce Analytics

Product

SAP SuccessFactors HCM Core all versions

Keywords

High Charts, server, phantomjs, high charts service, chart not rendering, export  , KBA , LOD-SF-WFA-WA , Workforce Anaytics , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.