SAP Knowledge Base Article - Preview

2952138 - Payroll Control Center: How to continue with the payroll process when a step cannot be started or stays in "In Execution" status

Symptom

This is a guide for customers to handle the following situation in Payroll Control Center application under a business critical situation (e.g. Payroll payment is due):

  • A payroll process step cannot be started, or starts with error.
  • A payroll process step is started but the status stays in "In Preparation". The step cannot be confirmed or restarted from the application.


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Environment

  • Human Capital Management (HCM)
  • SAP R/3
  • SAP ERP Core Component
  • SAP ERP
  • SAP enhancement package for SAP ERP
  • SAP enhancement package for SAP ERP, version for SAP HANA 
  • SAP SuccessFactors Employee Central Payroll

Product

SAP ERP Central Component all versions ; SAP ERP all versions ; SAP enhancement package for SAP ERP all versions ; SAP enhancement package for SAP ERP, version for SAP HANA all versions ; SuccessFactors Employee Central Payroll 1.0

Keywords

ECP, PCC, PYC_SUPPORT_SKIP_PROCESS_STEP, PAYROLL CONTROL CENTER, STEP, STUCK, SKIP , KBA , PY-XX-PYP , Payroll Control Center , Problem

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