Symptom
Not possible to select the routing rules (and the corresponding activity plans) for Offline settings.
Environment
SAP Cloud for Customer
Reproducing the Issue
1. Go to the Administrator > General Settings.
2. Open Offline Settings.
3) Navigate to the tab Data Download Rules.
4. In the Download Rules table click on 'Add'.
5. In the field "Workcenter View" try and add the Routing Rules.
The Routing rules are not available.
Cause
Data download feature is based on the authorization granted to the business user. However, for some queries, like price master data or activity routing rules, this authorization cannot be maintained in the business roles as a corresponding work center view does not exist. So, if you use these queries in Offline Settings, the corresponding authorization is automatically assigned to the user.
Resolution
Please enable the option 'Enable Queries with Granted Authorization' under Administrator > General Settings > Offline Settings.
Once this checkbox is enabled, you can view and use these authorization relevant queries.
Keywords
Routing Rules, Offline mode, download rules, authorization , KBA , AP-RC-MOB-OFL-SYN-UI , Hybrid Apps Synchronization UI , Problem