2952188 - Unable to continue various STARTSAP_<...> phases

• While performing an upgrade using the Software Update Manager (SUM) a failure occurs in the phases like MAIN_UPTRANS/STARTSAP_PUPG, MAIN_SWITCH/STARTSAP_TRANS.

Checks after phase MAIN_UPTRANS/STARTSAP_PUPG were negative!

Last error code set:

System start failed

• System can be started manually with sapcontrol /mmc
• SAPup log contains:

-------------------------------------------------------------
Module: MAIN_UPTRANS/Transition to uptime
Phase: MAIN_UPTRANS/STARTSAP_PUPG
Phaselog: STARTSAP.LOG
Error Message: Last error code set:
System start failed

-------------------------------------------------------------
Abstract of log file 'C:\usr\sap\<SID>\SUM\abap\log\STARTSAP.LOG'
-------------------------------------------------------------
1 ETQ359 RFC Login to: System="<SID>", AsHost="<hostname>" Nr="XX", Client="000", GwHost="<hostname>", GwService="sapgwXX"
2WETQ231 RFC Login failed
(..)

2EETQ354 Starting system failed, rc="-1"
4 ETQ010 Date & Time: 20200717121735
1EETQ399 Last error code set is: System start failed
1EETQ203 Upgrade phase "STARTSAP_PUPG" aborted with errors

• The following entries can be found in STARTSAP.LOG contains

3 ETQ120 20200701095438: PID 106052 execute 'C:\usr\sap\<SID>\DVEBMGS00\exe\sapcontrol.exe -prot PIPE -host <hostname> -nr XX -function StartWait 300 10', output written to 'C:\usr\sap\<SID>\SUM\abap\log\SAPup.ECO'.
3 ETQ123 20200701095558: PID 106052 exited with status 0 '' (time: 0.00 real)
1 ETQ399 SYSTEM HEALTH MANAGER: running postCheck for instance XX on host <hostname>
1 ETQ359 RFC Login to: System="<SID>", AsHost="<hostname>" Nr="XX", Client="000", GwHost="<hostname>", GwService="sapgwXX"
2WETQ231 RFC Login failed
2 ETQ399 SYSTEM HEALTH MANAGER: Checking instance number 0 for used ports on host '<hostname>'.
3 ETQ399 SYSTEM HEALTH MANAGER: Port 32XX appears to be used.
1 ETQ359 RFC Login to: System="<SID>", AsHost="<hostname>" Nr="XX", Client="000", GwHost="<hostname>", GwService="sapgwXX"
2WETQ231 RFC Login failed
…
1 ETQ359 RFC Login to: System="<SID>", AsHost="<hostname>" Nr="XX", Client="000", GwHost="<hostname>", GwService="sapgwXX"
2WETQ231 RFC Login failed
1 ETQ359 RFC Login to: System="<SID>", AsHost="<hostname>" Nr="XX", Client="000", GwHost="<hostname>", GwService="sapgwXX"
2WETQ231 RFC Login failed
1 ETQ359 RFC Login to: System="<SID>", AsHost="<hostname>" Nr="XX", Client="000", GwHost="<hostname>", GwService="sapgwXX"
2WETQ231 RFC Login failed
1 ETQ399 SYSTEM MANAGER: SAPControl action START failed for instance XX ('Error: System is still down!').

NOTE: XX denotes the instance number.

SAP NetWeaver ABAP system

 RFC Login failed , 3200 , KBA , BC-UPG-TLS-TLA , Upgrade tools for ABAP , Problem