SAP Knowledge Base Article - Public

2952318 - Import employees app: Postal code * must have the length * - (S/4 HANA CLOUD)


  • After importing an employee through "Import employees" app you receive a message: Employee created partially; 
  • In "Monitor Data Synchronization" tile, Business Partner synchronization failed with: Postal code * must have the length * ;


  •  S/4 HANA Cloud

Reproducing the Issue

  1. Go to "Import employees" app;
  2. Load and import employee files
  3. Check Monitor employee Imports log
  4. Check Monitor data synchronization log


  • Bad set up for contact information in Company code Master Data


  1. Go to Manage Your Solution -> Configure Your Solution -> Organization -> Company Code Master Data -> Configure;
  2. Select employee's Company Code (used during employee's importing);
  3. Check whether the Postal Code in 'Contact Information' area matches with the Postal Code rules for the country selected in General Information.


AM653, Postal, Code, Business, Partner, Import , KBA , CA-HR-S4 , Cross-Application HCM Objects in S/4HANA , AP-MD-BP , Business Partner , LO-MD-BP , Business Partners , BC-SRV-ADR , Address Management / Business Address Services , Problem


SAP S/4HANA Cloud 2005