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SAP Knowledge Base Article - PreviewSymptom
You notice that the Contract Account ID and Contract Account information is grayed out in your service tickets.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Contract Account, Contract Account ID, Grayed Out, Ticket, Service, C4C, SAP Cloud for Customer, Cloud for Customer, Business Configuration, BC, Utilities, Overview, Tickets, Utilities Exception Management, Do you want to enable creation of BPEM Clarification Case?, , KBA , LOD-CRM-SRP , Service Request Processing , How To
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