SAP Knowledge Base Article - Public

2953224 - Packages not received via Content Network in SAP Analytics Cloud (SAC)

Symptom

The following behaviour occurs in SAP Analytics Cloud (SAC):

  • A package is succesfully shared from the source tenant to the target tenant
  • The shared package cannot be found on the receiving (target) tenant

Environment

  • SAP Analytics Cloud (Enterprise) 2020.08.15

Reproducing the Issue

1. Logon to source tenant 
2. Navigate to: Menu -> Browse -> Content Network
3. Export a New Package
4. Share with "System"
5. Choose "Landscape"
6. Click an "Add" and "OK"
7. Message: Successfully added
8. Logon to target tenant
9. Navigate to: Menu -> Browse -> Content Network -> My Content
10. Under Settings, toggle the setting "Show content shared by all systems", to 'ON'
11. Notice no content is shown

Cause

When "Show content shared by all systems" is ON, the "Add systems to allow content sharing" still has to be a correct tenant URL

Resolution

Ensure under "System" the URL of the tenant is correct.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped , KBA , LOD-ANA-ACN , SAC Content Network , Bug Filed

Product

SAP Analytics Cloud 1.0