Symptom
Candidate is owned by an Agency but there is no trace in Jobs Applied portlet or in Reports of a Job Application being forwarded by any Agency.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Candidate is owned by an Agency
- In the Job Applied portlet there is no Job Application that was forwarded by an Agency
Cause
The Agency owned the candidate by forwarding a Job Application which the candidate didn't apply yet, hence the Job Requisition of this Job Application won't appear in the Job Applied portlet, neither in Reporting.
Resolution
Please reach out for the Agency User responsible the Agency which owns the candidate to find which Job Requisitions they forwarded the candidate.
For Product Support only - Agency Candidate Has no Trace of Being Referred by Any Agency (INTERNAL)
Keywords
Candidate, Ownership, Incorrect, Invalid, Owns, Agency, Job, Requisition, Application , KBA , LOD-SF-RCM , Recruiting Management , Problem