SAP Knowledge Base Article - Public

2953247 - Agency Candidate Has no Trace of Being Referred by Any Agency - Recruiting Management

Symptom

Candidate is owned by an Agency but there is no trace in Jobs Applied portlet or in Reports of a Job Application being forwarded by any Agency.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Candidate is owned by an Agency
  2. In the Job Applied portlet there is no Job Application that was forwarded by an Agency

Cause

The Agency owned the candidate by forwarding a Job Application which the candidate didn't apply yet, hence the Job Requisition of this Job Application won't appear in the Job Applied portlet, neither in Reporting.

Resolution

Please reach out for the Agency User responsible the Agency which owns the candidate to find which Job Requisitions they forwarded the candidate.

For Product Support only - Agency Candidate Has no Trace of Being Referred by Any Agency (INTERNAL)

Keywords

Candidate, Ownership, Incorrect, Invalid, Owns, Agency, Job, Requisition, Application , KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors Recruiting all versions