Symptom
Changed the Data Capture Form Code of an existing Data Capture Form (which candidates have submitted to), but in the Candidate Search it's still displaying the old one and not the new one.
Environment
- SAP SuccessFactors Recruiting Management (RCM)
- SAP SuccessFactors Recruiting Marketing (RMK)
- Candidate Relationship Management (CRM)
Cause
This is a system expected behavior.
Resolution
This is a system designed behavior. That happens because the candidates that filled the data capture form, have filled it when it was the old code. Once the Data Capture Form Code was updated, the different code is seen by the system as a different code, so it would show in the search results separately, that is, as a new code, it wouldn't update the old one.
In addition, the new code will only be displayed once candidates submit to the new Data Capture Form, as explained in this KBA: 2802881 - CRM - Search for Candidates Who Completed the Data Capture Form - Recruiting.
As of now there isn't a way to update the Data Capture Form Code associated to the candidates that have completed it. If you think this would be a good feature for SAP SuccessFactors Recruiting, please, submit your idea in our Influence page, where you can suggest new ideas and improvements to the SuccessFactors products. To request an enhancement, please, access the following link: Influence Page.
You can also check the following KBA for more information regarding on how to request an enhancement request:
2090228 – How to submit enhancement requests for SAP SuccessFactors products
See Also
2802881 - CRM - Search for Candidates Who Completed the Data Capture Form - Recruiting
2090228 – How to submit enhancement requests for SAP SuccessFactors products
Keywords
dcf, candidate, search, rcm, rmk, csb, career, site, builder, , KBA , LOD-SF-RCM , Recruiting Management , LOD-SF-RMK , Recruiting Marketing , Problem