Symptom
When creating new competencies, the Library selection shows multiple/duplicate libraries.
*Image/data in this KBA is from SAP Internal Systems, sample data, or Demo Systems. Any resemblance to real data is purely coincidental.*
Environment
- SAP SuccessFactors HXM Suite
- SAP SuccessFactors HXM Employee Profile
Reproducing the Issue
- In Admin Center, go to Manage Job Profile Content.
- Select Competency.
- Select Create Competency.
- Notice the duplicate libraries when selecting the Library.
Resolution
This is a known-issue wherein the number of libraries (and categories, if applied) shown in the selection box is the same as the number of competencies in it. It seems the system looks at each individual competency's library and displays it as an option but does not check if it's duplicate. However, selecting any of the duplicates will work successfully.
The developers are aware of the issue and the fix is part of the roadmap, tentative 1H 2021.
We will update this article as we receive more information.
Keywords
Competencies, Competency, Category, Categories, Libraries, Duplicate Competency, Duplicate Competencies, Duplicate Libraries, Duplicate Library, Create New Competency , KBA , LOD-SF-CJ-JPB , Job Profile Builder , Problem