SAP Knowledge Base Article - Preview

2953416 - Print/Save button in Adobe Reader within SAPGUI does not work after upgrading Adobe Reader

Symptom

In Adobe Acrobat Reader DC program from version 22.001.20085 (32 or 64 bit), the Print/Save button in Adobe Reader within SAP GUI does not work, a black screen is shown up.


Read more...

Environment

  • Adobe Acrobat Reader DC 22.001.20085 (32 or 64 bit)
  • SAP ERP 6.0, all releases
  • SAP NetWeaver, all releases
  • SAP S/4HANA on-premise, all releases
  • SAP ABAP Platform, all releases

Product

ABAP platform all versions ; SAP ERP all versions ; SAP NetWeaver Application Server all versions ; SAP NetWeaver Application Server for ABAP all versions ; SAP NetWeaver all versions ; SAP S/4HANA all versions ; SAP Web Application Server for SAP S/4HANA all versions

Keywords

Adobe Acrobat Reader DC, SAPGUI, PDF, Print button, Save button , KBA , BC-FES-CTL , SAP GUI for Windows Controls , BC-FES-GUI , SAP GUI for Windows , BC-CCM-PRN , Print and Output Management , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.