You have the requirement that service agents should be allowed to record time in a closed period, but the posting should go to an open period. The solution for this issue is to open the set process control for time confirmations for the closed month and allow entries until the end of the open month. This will generate an unposted source document that can be posted in the open period. But now an error occurred when releasing times for Service agents. Error: 0 of XXX time(s) released successfully. Accounting period closed on DD.MM.YYYY; contact accounting department (where XXX is the number of time recordings).
SAP Business ByDesign
Reproducing the Issue
- Go to Project Management work center
- Click on Service Agents view
- Search for the relevant service agent
- Click on Edit Time Sheet
- Select the date
- Click on Release > Selected Week
You need to have a Goods and Service Confirmation entry maintained in Set Process Control along with Time or Service Confirmation to allow these postings to be successfully released for service agents.
service agents, set process control for time confiramtions for closed months, entries allowed for open month, accounting period closed, contact accounting department, , KBA , 流程控制 , AP-TIM-CAL , Employee Time Calendar , SRD-HR-TLM , Time and Labour Management , Problem