SAP Knowledge Base Article - Preview

2953654 - DM - users logged off after 4 hours of activity

Symptom

After 4 hours (from time of login), users are 'disconnected". Disclosure Management will show the login screen

 This is not an idle timeout, as users were working constantly in the application

login.jpg

 The application server log shows:

2020-07-29 12:00:32.6745 [83] [ERROR] ==> 
-------- Begin --------
ErrorID: 0de1f1f8-4d16-4943-b1c4-cb998cff956a
TokenService: Token expired.
-------- End --------


            

         

           
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Environment



   

Disclosure Management 10.1







Product



  SAP Disclosure Management 10.1





Keywords



   
 
timeout access token TokenService Token expired. , KBA , dm , EPM-DSM-GEN , DM core functionalities , Problem 




          
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