SAP Knowledge Base Article - Public

2953692 - Unable to save candidate profile when uploading attachment

Symptom

When a candidate uploads an attachment the save button is greyed out and you are unable to save the candidate profile. 

Environment

SAP SuccessFactors Recruiting Management 

Reproducing the Issue

  1. Go to candidate profile 
  2. Upload Attachment 
  3. Save Button is greyed out

Cause

Expected Behaviour

Resolution

Project Management have confirmed this to be working as per design. When the candidate adds an attachment and selects upload, the attachment will be saved to the candidate profile. 

Keywords

Attachment, save, greyed out  , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem

Product

SAP SuccessFactors Recruiting all versions