SAP Knowledge Base Article - Public

2953728 - Tile Greyed Out On Home Screen


You have added a new tile on Home screen, however the tile is greyed out and no value is appearing there.


SAP Cloud for Customer

Reproducing the Issue

1. Adapt the Home Page.
2. Select the business role ABC.
3. Search for "123" tile, set as available but not visible.
4. Publish the changes.
5. Enter on home page in personalization mode and set tile "123" as visible only for me.
6. After ending the adaptation/personalization the tile apear in my home page greyed out and with no information.


The tile is appearing greyed out because if you check in the specific workcenter the query "123" is missing, hence the tile will be greyed out and no value is passed.


The user should have access to the query "123" on the related workcenter to be able to have the same tile "123" on home screen.

See Also

[Enter your See Also here...]


Tile; Home; Query; Greyed; Out , KBA , AP-RC-UIF , C4C UI Framework , How To


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 2008