Symptom
User is able to see completed item in his/her Learning History. However when admin checks on the user's Items Completed, this item cannot be found.
Environment
SAP Successfactors Learning (LMS)
Cause
The Items Completed has a maximum view of 1000 records at a time. So if a user has more than 1000 completed items, admin can run the Learning History report to see all completions.
Resolution
Admin can run the Learning History report to see all completions.
Keywords
completion; items completed; Admin unable to see other completion on Items Completed; item completion; learning history; KB0035214 , KBA , LOD-SF-LMS-ADM , System Admin, Global Variables, References , Problem