2954124 - "Internal System Error Encountered" while importing Biographical Information

When importing Biographical Information, the system throws the error "Internal System Error Encountered".

SAP SuccessFactors Employee Central - Employee Data Import

There are records in the Import Template with the same person-id-external.

Remove the duplicate person-id-external from the Import Template and reimport the file.

com.successfactors.hris.app.importer.servicelayer.SLEntityValidator.getPersonIdExternal, Exception in the HRIS import process: java.lang.IndexOutOfBoundsException, com.successfactors.hris.app.importer.servicelayer.SLEntityValidator.validateDuplicateRecords, duplicate person-id-external, person id, import, upload, biographical, duplicate, validation , KBA , LOD-SF-EC-EDP-BIO , Biographical Information Import , LOD-SF-EC-PER , Person Data (All Person Data Types) , LOD-SF-EC-PER-BIO , Biographical Info - Config, Rules, RBP, UI , Problem