SAP Knowledge Base Article - Public

2954213 - Job Description Print Preview link missing data on RCM Career Portal - Recruiting Management

Symptom

When accessing "Job Description Print Preview" link on RCM Career Portal and "External Posting Preview" or "Internal Posting Preview" on the Job Requisition, the Job Description is not being displayed.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Access RCM Career Portal
  2. Click on Search Jobs
  3. Select any job
  4. Click on "Job Description Print Preview" link
  5. You will see the job description is missing

Cause

A possible cause is the standard fields for job description are not configured on the Job Requisition Template 

Resolution

Please contact an Implementation Partner or Professional Services Consultant in order to review listingLayout and extListingLayout fields in the Job Requisition Template.

Keywords

job description print preview, external posting preview, internal posting preview, missing, in blank , KBA , LOD-SF-RCM-POR , Career and Agency Portals , Problem

Product

SAP SuccessFactors Recruiting all versions