Symptom
When accessing "Job Description Print Preview" link on RCM Career Portal and "External Posting Preview" or "Internal Posting Preview" on the Job Requisition, the Job Description is not being displayed.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Access RCM Career Portal
- Click on Search Jobs
- Select any job
- Click on "Job Description Print Preview" link
- You will see the job description is missing
Cause
A possible cause is the standard fields for job description are not configured on the Job Requisition Template
Resolution
Please contact an Implementation Partner or Professional Services Consultant in order to review listingLayout and extListingLayout fields in the Job Requisition Template.
Keywords
job description print preview, external posting preview, internal posting preview, missing, in blank , KBA , LOD-SF-RCM-POR , Career and Agency Portals , Problem