Symptom
When changing an application status, the integration associated to it is being triggered twice.
Environment
SAP SuccessFactors Recruiting Management
Cause
The same integration is associated to both Events "Update of Job Application Status" and "Update of Job Application".
Resolution
This happens because both the events are published when moving an application to the next step and the UI and API flow work differently.
When changing the Application Status via UI:
- Moves the candidate to the specific status;
- System publishes the Update of Job Application Status event;
- After that is complete, the system publishes the Update of Job Application event.
When changing the Application Status via OData API:
- Runs the OData API request to change the status;
- System publishes the Update of Job Application event;
- After completion, the system publishes the Update of Job Application Status event;
Keywords
intelligent, services, center, isc, update, job, application, status, event, publish, integration, twice, two, times , KBA , LOD-SF-RCM-INT , Integration Center & Intelligent Services , Problem