SAP Knowledge Base Article - Public

2954466 - Integration associated to Application ISC event is being triggered twice - Recruiting Management

Symptom

When changing an application status, the integration associated to it is being triggered twice.

Environment

SAP SuccessFactors Recruiting Management

Cause

The same integration is associated to both Events "Update of Job Application Status" and "Update of Job Application".

Resolution

This happens because both the events are published when moving an application to the next step and the UI and API flow work differently.

When changing the Application Status via UI:

  1. Moves the candidate to the specific status;
  2. System publishes the Update of Job Application Status event;
  3. After that is complete, the system publishes the Update of Job Application event.

When changing the Application Status via OData API:

  1. Runs the OData API request to change the status;
  2. System publishes the Update of Job Application event;
  3. After completion, the system publishes the Update of Job Application Status event;

Keywords

intelligent, services, center, isc, update, job, application, status, event, publish, integration, twice, two, times , KBA , LOD-SF-RCM-INT , Integration Center & Intelligent Services , Problem

Product

SAP SuccessFactors Recruiting all versions