SAP Knowledge Base Article - Preview

2954491 - IAS Integration Upgrade post refresh issue


  • After a refresh IPS sync for IAS is failing, and users are not able to access the instance;
  • IPSADMIN user exists on instances that were not yet upgraded;
  • IAS Upgrades are not reflecting its correct status post a refresh.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.



SAP SuccessFactors HXM Suite


SAP SuccessFactors HXM Suite all versions


Instance Refresh IRT IAS Identity SAC , KBA , LOD-SF-PLT-IAS , Identity Authentication Services (IAS) With BizX , LOD-SF-PLT-IRT , Instance Refresh Tool , LOD-SF-SER-REF , Instance Refresh , Problem

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