SAP Knowledge Base Article - Preview

2954491 - Post refresh - IAS Integration issue troubleshooting

Symptom

  • After an instance refresh, IPS sync for IAS is failing and users are not able to access the instance;
  • IPSADMIN user exists on instances that was not yet upgraded;
  • What to do in IPS after a refresh for tenants already migrated to IAS?
  • How to confirm whether there are post refesh activities related to IAS in my implementation or not. 

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Environment

SAP SuccessFactors HCM Suite

Product

SAP SuccessFactors HCM Suite all versions

Keywords

Instance Refresh, IRT, IAS, Identity, SAC, basic authentication, IPSADMIN, ipsadmin user, ipsadmin non-technical user, source and target IPS, source and target refresh , KBA , LOD-SF-PLT-IAS , Identity Authentication Services (IAS) With BizX , LOD-SF-PLT-IRT , Instance Refresh Tool , LOD-SF-PLT-REF , Instance Refresh , Problem

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